Employee Attraction and Retention Tools
We all know someone who loves or hates their workplace. Every day, thousands of workers quit one job only to rush to another one for any number of reasons. Let’s take a look at what companies are doing to attract and retain talent.
Most people think of money when they consider a new job. Questions often pondered are, “Will this increase in salary improve my living conditions,” or maybe, “Will this new salary be enough to support a move to the neighborhood I’m eyeing?”
Although salary is a huge draw, there are many other things that companies are using to lure the best talent. After a prospective employee is decided upon, the company will consider where that future employee is currently living. If he or she isn’t within an hour’s drive of the office, it’s time to consider a relocation package.
A good relocation package will pay for a percentage of closing costs on both the old home and the new one. It will often pay for movers, and if the employee needs to report onsite before his or her family can arrive, then the company may also pay for temporary housing.
In addition to these items, a company needs to consider the overall health and well-being of the employee. Paid time off, offering good medical insurance, dental and vision, short and long term disability plans, profit sharing and 401K plans should be part of each company’s benefits package.
Some companies are large enough to include a workout area in their plaza. Others may staff this area with health and fitness promotion workers who can offer suggestions for diet and workout programs in order to improve the health of the employees.
After the employee is acclimated to the new job, a challenge lies in trying to keep the employee happy at work. A good company recognizes that their workers are human and that things come up, such as having a child get sick or repairs needing to be done at home.
Flex time or telecommuting is a nice plus. Some employees can’t always be at the office from 8-5. If management can offer a small flex work or telecommuting schedule, the employee can still see to his or her personal needs without having to call in or take a personal vacation day.
Having a great relationship with an immediate supervisor and manager is key to an employee’s happiness. A good company will empower an employee to make certain business decisions up to a point. If a supervisor needs to have the final word, then it’s important that this person be accessible whenever needed. It’s also important that the supervisor supports the employee when dealing with other in-house departments and the public.
In addition, the best companies go a step further and reward employees who put forth their best efforts. If an annual bonus is offered, it is often based on performance review. A good company will hold weekly one-on-ones between supervisor and employee so that the employee understands how well he or she is doing in the position.
Besides an annual bonus, a company that focuses on employee retention may also have programs such as internal recognition or employee recognition day. These companies also realize that if it’s possible to promote within, then they should do so. Otherwise, their employees may feel that they’ve been overlooked and will want to head for another place where they will feel appreciated.
Finally, continuous improvement is another effective employee retention tool. A company may offer to pay a part or the entirety of classes at the college level that will aid a worker in his or her job. The company will also offer in-house training and some will even give workers a chance to take classes on-site or intern in other departments for a few weeks.
Changing jobs or keeping the one you have is always challenging. Everyone wants to make sure that he or she is getting the most value in exchange for his or her efforts. The best companies will recognize and respond to this and will go out of their way to promote employee retention. As a result, their bottom line looks great and their workers are happy, which creates a positive workplace.
Gaughan Companies is committed to building strong communities and creating good relationships within those communities. That includes our workplace. Our core values are honesty / integrity, priority focused / accountable, positive / solution-based, strong communication, and hardworking.
-Patrick Gaughan
HOA Board of Directors: A Volunteer
If you have ever served on your HOA’s Board of Directors, you can understand the amount of time and effort that goes into preserving your neighborhood and protecting community property values. A long time House Speaker once said, “All politics is local.” With that said, what could be more local than a democracy practiced within the community you live?
Today, there are approximately 68 million Americans living in about 338,000 homeowner associations, condominiums and other planned communities. More specifically, there are about 1.5 million residents and about 7,500 associations here in Minnesota! Needless to say, the amount of volunteers needed for associations in Minnesota is about 30,000 dedicated owners.
A volunteer can be described as a person who freely offers to take part in an enterprise or undertake a task. The key to this definition is freely. For many of the volunteer board members, this is a second job that takes time from their families, evenings and/or even their weekend. Many times, if something doesn’t go as designed, fingers are first pointed at the Board of Directors, but often it can also be a lack of communication when an owner buys into a community or misinterprets the association’s governing documents. Generally, one of the great attributes of being a volunteer is reliability, so being there for owners when called upon can show a great deal of trust and commitment to your community.
A board member’s job can be full of challenges, issues and opportunities, some of which can be controversial. As a board member, the role can be both rewarding and thankless. If given the opportunity, please share a simple note of thanks to your board members. It could be at the next board meeting, annual meeting or in a simple e-mail. Chances are, as you are settling in for the evening for your favorite home remodeling show or to catch your favorite sports team in action, your board members are enduring a 60 to 90 minute board meeting, reviewing the upcoming budget, looking at additional bids, or reviewing pending architectural change applications. Most board members have a great deal of integrity as there is a big responsibility with the community’s resources, facilities and homeowner correspondence.
For more information on how to become a board member, how Gaughan Companies can help your community, or for general questions in regard to your community and/or Board of Directors, please visit us at www.gaughancompanies.com/hoa.
CAI-MN has additional resources, too.
The Commercial Construction Process – Part One
Let’s say you are a small business owner and are ready to take your business from a rental unit to your own brick and mortar location. Assuming you have a lot of capital and want to build in an undeveloped location, how do you get started? This is a three-part series that will walk you through the steps.
The first thing to do is to meet with a commercial real estate broker, who will work with you to select just the right spot for your desired business. You should already have an idea of the general size of the building and know how much square footage you will need in order to operate successfully.
If you are purchasing land, then once you find something suitable and enter a contract, you will go through the due diligence stage where a number of items must be checked. One of the first things to do is to have an environmental sample performed. This will check for a variety of important things such as the structural foundation of the land, any chemical or biological waste that may be present, water analysis and air pollution.
As the land is being evaluated, it’s also important to have the title company check for any liens against the property. While this is going on, you will want to check on the neighboring infrastructure. Is your new location zoned for the type of business you want to open? Are other businesses in the area doing well? Is the area growing?
Next, have the property surveyed. This will tell you whether any easements are there and show the legal boundaries that you must operate within. Are any new roads being planned by your city or state government that would cut off access to your property?
Will the location you’ve chosen give you easy access to rails or highways? Will large trucks bearing your supplies be able to get in and out for delivery? Will your customers have an easy time parking, and will you be able to develop special parking to meet the codes established by the American’s with Disabilities Act?
If you’re sure that your new location meets all of the criteria listed above and any other special city or state requirements, then it’s safe to purchase the land.
After the purchase of land, it’s time to hire an architect. This person will be responsible for the general look of your building. It’s fine to suggest building styles or ideas that you like, but remember that this person is the professional and will need to consider the overall function of the building as he or she develops the initial sketches.
A good architect will visit the proposed building site. Then, he or she will use the survey and will also be looking at land measurements in order to render the drawings. At this stage, it will just be an initial design concept. Most architects will provide a set of sketches for you to choose from. These are often referred to as schematic designs. Rough costs are mentioned during this phase.
After you work with the architect to fine tune the design (known as design development), the architect will begin developing it into blueprints. These blueprints (sometimes known as construction documents) are the tools that contractors will use as you move into the bidding process.
Look for part two of our series to continue in a few weeks.
-Dan Hebert
A Day in the Life of a General Contractor
The day starts early for a general contractor. He or she is up before the sun and plans out a schedule for the day. After checking email and grabbing paperwork, he or she is out the door and running.
The typical first stop of the day is the construction site. There the general contractor will meet with the subcontractors and review the progress that they have made since his or her last visit.
The general contractor has already hired several subcontractors through a bidding process. Once a subcontractor is selected, plans and specifications are reviewed to value engineer the project. This ensures the client will receive the best materials and equipment to meet any current and future needs. The general contractor needs to pay particular attention to the project budget during this process.
While the general contractor has several construction sites to manage at once and will be driving all around town, the subcontractors will generally stay on site to supervise their team of workers. Subcontractors typically include carpenters, electricians, plumbers and others.
It is the responsibility of the general contractor and the subcontractors to ensure that the work performed is in accordance with the plans and specifications while following state laws and local building codes. It is also everyone’s responsibility that all work is performed in a safe manor adhering to applicable safety regulations.
After finishing the meeting with the subcontractors, the general contractor may proceed to a mid-morning pre-bid meeting. There he or she will find architects and engineers who have been selected to design new buildings envisioned by a commercial real estate developer.
This commercial real estate developer could be working for the government or a private entity, but he or she has been tasked with building or redesigning an area for future use. He or she has already met with an architect and engineer in order to communicate the ideas of the design.
The architect has spent time preparing plans and specifications and consulting with engineers to make sure that the building design is feasible and follows building codes.
When the general contractor arrives at this meeting, he or she may see other contractors there. They may be gathering there to get information on new developments coming to the area. After having the opportunity to hear about the new project, inspect the site and acquire the plans and specifications, the general contractor will return to the office and begin working on a bid.
The commercial real estate developer or the client will choose the best value bid and award the building rights to that general contractor. Often, the best value bid is not based solely on price but will include other considerations, such as general contractor past experience and project team. The bid usually details the price of labor and materials for the project. Some general contractors take their fee as a percentage of the total building cost. Others may charge a flat fee after considering the project.
When the general contractor returns to the office, he or she has a meeting with his or her assistants to determine the scope of work for the project and what subcontractors need to be contacted to obtain bids. The assistants will then contact subcontractors required for the project to discuss their specific portion of work.
Finally, at the end of the day, the general contractor will make phone calls, order new supplies, interview new subcontractors for upcoming jobs, approve invoices for payment, and review the progress of the bid he or she left the team in charge of.
As the sun is starting to set, the general contractor grabs his or her paperwork and heads for home. Another long but successful day is in the books, and he or she is excited to see the new developments coming to life within the community.
Reducing Waste at the Construction Site
In a recent article on the Demetree Real Estate blog, construction manager Wallace Dostal explained four ways that waste at a construction site can be reduced. Currently, the construction industry produces one-third of landfill waste, according to Dostal. He stresses that planning ahead and putting waste management practices into place will reduce the effect that the industry has on waste production.
We at Gaughan Companies are encouraged by Dostal’s insistence that the waste produced from a construction site can be reduced. We hope that more construction companies will put these practices into place.
You can read more here on the Demetree Real Estate blog.
Why Manufacturing Growth Affects Everyone
According to studies compiled by Markit Economics, U.S. manufacturing is down for the months of August and September. The recent news of Brexit and the fact that China has reached a slump in their economy is causing slower manufacturing and spending around the world. The U.S. is only at a two percent growth rate for the year.
Minimum wage earnings are down for Americans compared with where they were about fifteen years ago, and the hiring trends by companies have also slowed. If Americans can’t spend, the economy can’t grow.
Economists have estimated that the average age that it takes to double the standard of living for the average American is now up to about seventy years. This inability to change one’s circumstances within a short amount of time has led to the baby boomers not having enough to retire on, so a lot of them go back to work. However, due to their age, they are usually stuck in dead end jobs that pay very little.
Young people who would ordinarily be graduating college, then landing that first job, buying that first home, and starting their family, are now moving back into their parents’ basements in droves. If they are lucky enough to land a great job, they are not getting great offers that the grads of twenty years ago did. In addition, the Federal Reserve is starting to increase interest rates, which makes it harder to purchase homes and automobiles.
There are several things in development here in the U.S. that are also causing our economy to be sluggish in growth. It doesn’t help that the unrest and attacks overseas have caused Americans to think twice or pause for longer periods of time before booking long awaited vacations to foreign countries. So the travel and tourism industries are suffering. In turn, those countries that might ordinarily have great products or services to export, may be suffering from a lack of workers and facilities because of war and civil unrest.
It also doesn’t help that we are all waiting on the results of the Presidential Election. The fiscal policies, public investment and structural reform that the new President will put into place will greatly affect our economy and cause ripple effects around the world.
The U.S. manufacturing companies are watching all of this unfold around them. With the advancement of the ease of deliveries, many Americans are using their purchasing power to order from overseas companies who are marketing cheap products and sometimes lesser quality to Americans who want to get the most for their dollar.
This in turn affects local suppliers who have slowed in their production times because the orders are not coming in. Many of them prefer to make items in bulk quantities, so they are hesitant to fire up the assembly lines and employ workers who many not have much to work on. The U.S. manufacturers are also hesitant to have a lot of inventory laying around, especially those who work in food services, because they know there is a shelf life to their product. They don’t want to have it still sitting in their warehouse when it’s close to expiration.
The U.S. dollar is strong right now too, and even though some countries are catering to Americans, others can’t afford to. This lessens the global demand for U.S. goods and services. However, it is estimated that nearly half of all U.S exports go to countries that we have free trade agreements with. Also, when the U.S. plants do fire up their assembly lines, it is estimated that they use about thirty percent of the nation’s energy supply in order to run their operation. So, that is good for the energy industry.
No one knows what the answer is to get the world economy moving again. Several theories have been tried and discarded. The only thing that seems to make sense is for industry leaders to invest in better training for their employees, study the competition abroad, increase funding for STEM related fields, and find ways to make great products at affordable prices.
Top Ten Commercial Real Estate Trends
2016 is showing great promise in both updating commercial real estate trends, and adding new ones. The following are things to watch for this year:
1. Overseas Investment into U.S. Commercial Real Estate
The U.S. property market is among the most stable and transparent in the world. With growth slowing in Europe and China, foreign investors are flocking to back U.S. projects. According to the Commercial Real Estate Development Association, $91.1 billion was spent by overseas investors on U.S. transactions in 2015. That accounts for 17 percent of all deals. Most of the investors are from Canada. Since that country is lacking in dense populations and has limited resource investment, their citizens’ view the U.S. as a lucrative way to leverage their buying power.
2. Global Urbanization and Its Reverse
Millennials and Baby Boomers have something in common. They both want to seek out living space in metro areas. As they move away from the suburbs, they are looking for affordable units to rent or purchase. In addition, they need to find places to buy their groceries, get some exercise, and shop for household items and apparel.
Generation X and Millennials with children, however, are either staying in or moving to the suburbs. Promises of more house for the money, large green lawns and local parks and playgrounds are drawing them out. Once they relocate to the suburbs, they also need to get groceries, find places to exercise, and shop for household items and apparel.
Commercial real estate has an edge in both urban and suburban areas as builders try to meet the demands of bringing grocery stores, parks, gyms, recreation sites, and houses of worship, coffee shops, bookstores, and more to the market.
3. New Commercial Construction will be More Limited
Building new multi-family dwellings is diminishing. However, the need for senior and student housing is increasing. As these demographics look for affordable housing, they are considering new options such as the tiny house movement. In addition, cities are taking old abandoned big box stores and malls and are re-purposing them for uses that better fit this day and age. Gyms, recreation facilities, and even government offices now sit where old eyesores used to reside. The city leaders realize that often it’s much more cost-effective to remodel an existing structure, rather than invest in new construction.
4. Tearing Down Parking Lots and Garages
As metro consumers get used to using mass transit, more and more of them are ditching their autos and relying on goods and services that can be obtained through delivery or by walking directly to the retailers. They seek communities that are made up of mixed use dwellings, such as having a retailer on the bottom floor, and housing on the top floors. In addition, green space has become very important for city dwellers. They want a place to play with their kids, walk the dog, bicycle and roller skate. Since land space is limited, parking lots and garages are often torn down in order to make room for more buildings.
5. Increasing Stress on Retailers
The average consumer is having to pay more these days to use their credit card, and merchant processing fees are higher too. Reports suggest that on-line sales have triumphed over in-person sales, especially around Thanksgiving weekend. In order to combat this trend, retailers will have to create virtual shopping that combines with physical shopping. Major retailers are already being threatened by discount stores that carry quality, off-brand merchandise. Almost monthly, we hear about large companies such as Macy’s, K-Mart, and JC Penney that are closing stores. However, it seems that chain restaurants are expanding. Commercial real estate experts need to move quickly to fill those properties that have been abandoned.
6. Rising Interest Rates
If the Federal Reserve continues to raise the interest rates, the market will become more stable. However, it will also rule out the small business person who has dreamed of opening a small brick and mortar store. According to the Small Business Administration, small business owners own or lease between 30 and 50 percent of all commercial real estate space in the U.S. However, if these entrepreneurs and franchises can’t afford the rent, these properties will remain vacant.
7. Drop in Energy Prices
The price of oil has dropped several times this year. This draws consumers out of their homes, and encourages them to travel. Hotels, restaurants, attractions and city tourism benefit because they are hosting more guests. As for running businesses, consumers are seeing more profit in part, because their heating and air conditioning bills are dropping. This gives additional buying power, and they tend to want to go out to enjoy their surroundings more. This affects commercial real estate experts because they need to be sensitive to those establishments that are ready to add on to their existing properties.
8. Changes in Office Landscape
Americans are seeing change come to their workplace. Several companies support telecommuting. Others support desk-sharing. It seems that the bigger companies such as AT&T are doing away with the cubicles of yesterday, and are instead embracing a collaborative work space environment. Huddle rooms, quad shaped desk rounds that hold 4-5 workers, and a lack of dividing walls and walkways have become the norm. Commercial developers are watching this new trend, and need to be quick to respond with proposals for interior remodeling.
9. The Introduction of LEED
Along with the new trends in the workplace environment, companies are embracing “going green.” They are installing energy efficient thermostats, and water savings devices that will cut down on their carbon footprint. They are also trying to continue to go paperless and rely on a digital environment.
LEED stands for Leadership in Energy and Environmental Design. It uses 3rd party verification to verify that a building is “green.” In addition, companies are installing green space inside of buildings, and planting vegetation. Commercial real estate companies need to understand this trend and be ready to respond with sub-contractors that are knowledgeable in these fields.
10. The Advancement of the Internet of Things
Pretty soon, getting to the office, turning on the lights and heating up the coffee maker will be things of the past. With the internet of things, more and more “smart buildings” are being created. Special wiring will interface with digital technology to make the life of the consumer even easier. A worker will be able to turn on the lights in the office, start the coffee maker, and pan the security cameras from the comfort of his home. If he does decide to go into the office, he can remote in to his kid’s daycare, start the oven or the crock-pot at his home, and start his car, all from the touch of button.
As commercial real estate companies continue to study this trend, they need to be able to respond by having sub-contractors who are well versed in creating apps that allow building managers to remotely control the building resources and respond to requests to restock or send janitorial services on demand.
The world and its resources are changing around us every day. We, as commercial real estate industry professionals, along with our partners, are developing plans to meet and stay ahead of these trends and demands. We aspire to be the new leaders on the information superhighway and community advancements of tomorrow.
Rent By Choice
According to the U.S. News and World Report, more and more Americans are choosing to rent instead of buy. For Millennials, young families with small kids, and Baby Boomers who have reached the retirement and empty nest stage, the idea of renting instead of buying has garnered strong appeal.
Although it would seem that the demographic groups mentioned above would be vastly different in their housing needs, they actually have a lot in common.
The first thing these groups consider is cost. Millennials are just starting out and most are just getting their career off the ground. For them, flexibility and not being assured that their first job will lead to long term stability, drives their interest away from the burden of buying a home, and then being locked in to long-term payments. In addition, a great number of them are just starting to pay back their student loans, and may not actually have the funds or credit score needed to be approved for a long term housing commitment.
For the young families with small children, they tend to be most interested in trying out different neighborhoods and checking out local schools. Several of them may be adding another child or two to their family unit, and may not really understand their long term housing needs until they reach the point where they decide that their family is complete.
If they are still in the same job that they took right after college, many may also now be eyeing promotions and even opportunities in other companies, because they have gained some work experience and want to increase their salary and benefits. Also, this demographic, along with the Millennials, may actually come out ahead financially by investing extra income that they have, instead of chunking it toward actual mortgage payments.
With the housing market prices fluctuating wildly from year to year, waiting until it shows a period of stability can pay off nicely. Also, the more desirable houses tend to go quickly in some markets, and there may not be much available that fits their budget and ideals. However, apartments, condos and townhomes are typically readily available in all areas of a major city or suburb and are generally ready for possession within a few days of weeks of making application.
By the time their kids get to elementary school, they along with some of the older Millennials tend to feel more settled, and have generally decided where they want to put down their family roots. By having rented for a season, they have had time to establish their credit, and save for a nice down payment on a home that fits their current lifestyle.
Finally, the Baby Boomers are similar to the other two groups, because they too are adjusting to a major life change. If they are experiencing the empty nest stage, then they may no longer need the large home that they lived in while raising their family. Retirement and the idea of travel tend to make them not want to be tied down by things such as maintenance and yard work, and they too may want to add to their nest egg so they can enjoy more freedom to pursue their interests.
Whatever stage of life you find yourself in, a good idea is to talk with a financial advisor and list out your personal ideas of renting versus buying. The nice thing about renting is that you can always change your mind and move up or move on, but once you sign on the dotted line of home ownership, you are committed for the long haul.
Gaughan Companies Partners with Non-Profit Community Changing Thrift Store
Gaughan Companies recently broke ground on the new Family Pathways North Branch thrift store. It will be located on Tanger Drive between the Nike outlet and the North Branch Cinema Theater.
This building is the first stand-alone building for Family Pathways and will serve as North Branch’s local thrift store as it partners with ten other locations in serving our community.
As president of Forest Lake, Minnesota-based Gaughan Companies, Patrick Gaughan said, “It’s fun to be a part of this kind of deal. It means a lot to the city. It brings jobs to the community. So all transactions, big or small, are important.”
Family Pathways is a fast growing non-profit thrift store in East Central Minnesota and Polk County Wisconsin. Proceeds from the thrift store sales go toward community programs that the organization sponsors.
These include Hunger Relief, The Refuge Network Domestic Abuse Programs and Shelter, Aging Services, and Youth Programs.
The mission of Family Pathways is to work with communities to develop supportive, caring relationships to help people meet their basic needs.
Last year saw the organization bring a new quality of life to hurting families by proving food for nearly 19,000 people, assisting in refuge from domestic violence for nearly 2400 victims, and assisting nearly 7500 senior citizens with the means to start or continue independent living.
Gaughan Companies is pleased to partner with this trusted organization and is excited to announce that the opening of this thrift store is on schedule for early 2017. For more information, please visit Gaughancompanies.com, and Familypathways.org.
Gaughan Completes Phase Two of City Center Commons
Gaughan Companies announces the completion of its latest development project called City Center Commons, located along highway 61 on the south side of Forest Lake. The new commercial buildings provide a clean, modern look and feel to the community.
The building will occupy several tenants including Keller Williams in one building, along with Thrifty White and Maplewood Oral Surgery in the second building. There is one additional space available for custom build-out which has the potential for a new franchise restaurant.
“We’re adding residential rooftops to the Minneapolis suburbs again and demand for more commercial and retail space is imminent based on the region’s population growth,” said Patrick Gaughan, in reference to the return of growth in the economy after a post-recession lull.
Gaughan Construction continues to embrace the growth of the economy and the future of the company.
